Terms & Conditions
The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions.
These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
As the payment section of our website is secure and operated by Barclays ePDQ all credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. Brentwood do not view, use or store your credit card details.
If you believe the goods we have supplied to you are faulty, you should return the item to us together with a returns form, explaining what you believe is the problem and stating the original invoice number. When we receive the items, we will investigate the fault and contact you to agree the most appropriate resolution. No faulty goods can be returned without contacting the sales desk. Goods that are used, washed or made to order are none returnable.
Loss Or Damage In Transit
Notification within seven days of receipt is required for any goods lost or damaged in transit
Brentwood Supply Company does not pay carriage on returned goods. A handling charge of 10% per garment will be deducted from any credit raised. Credits will not be raised unless a returns form has been completed. These are included in our shipments and copies can be obtained form our sales office.
Prices on our website do not include delivery. Delivery to most U.K. Mainland addresses is charged at £5. Deliveries to other countries, AM/PM and Saturday deliveries will be quoted for.
Delivery is available for all our online credit/debit card orders to most UK Mainland addresses and is usually within 3-5 working days.
We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we or our suppliers are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.
All prices quoted on website and all transactions with Brentwood are in Pounds Sterling .
Goods can be ordered by email, fax, phone or post, or if you are local please call in at the factory shop.
Phone: 01282 437778
Brentwood Supply Company,
14 Newby Close,